Broken Fish Tank

Last fall our daughter wanted a pet. Choosing to ease into becoming pet owners, my husband and I thought she could handle a couple of gold fish. Surprisingly, my husband then added to our simple plan by stating he wanted some algae eaters as well.  This meant we needed to buy a bigger aquarium. My husband bought the biggest one they had. When I asked “Why?” he replied “Just in case we get more fish!”  In a few short weeks we figured out how wrong we really were about the aquarium idea. After are very stressful day at work I came home to find out while I was gone somehow the new aquarium broke. Water was everywhere.  We immediately called Disaster Restoration Specialists.  They responded promptly and had the water extracted and our home dried up in no time.  Needless to say, we now have a Shih Tzu named Puddles.


Terrible toilet

Waking up in the morning is one of the most enjoyable feelings in the world to me. One morning, during my morning routine, I headed into the bathroom. As I stepped on the floor my socks suddenly got soaked! I looked in my bathroom and realized that the toilet was leaking everywhere. Quickly, I went to my room, put on a pair of shoes, and went back into the bathroom. As I investigated where the water was coming from I noticed the feed line to the water tank had sprung a leak. The water was everywhere in the bathroom and some of the tiles on the floor had come lose. Not only that but the water had gone through the floor and into our finished basement.  I was beside myself.  After my insurance agent referred Disaster Restoration Specialists, I called them right away.  Nick and his team arrived in less than an hour.  Using his infrared camera, he was able to show me that the water had spread under the bathroom walls and into and adjacent room.  Much to my amazement, they were able to suck up all the water and dry everything out in just a couple of days.  I couldn’t have been happier or more relieved.

Overflow from the dishwasher

My mom always told me not to use the dishwasher. “If you have hands, you can wash the dishes yourself.” I’ve listened to her for the past 26 years and now my kids won’t even touch the dishwasher. Instead, we use it as storage to dry dishes we’ve already washed. I was running late one morning and had to make the kids breakfast before school. I didn’t have time to wash the dishes and I didn’t want to leave my homes a mess with dishes stacked in the sink so I loaded the dishwasher with the dirty dishes, turned it on and got ready to leave for work. Suddenly, I heard a loud scream and thud. I looked over and saw my daughter lying flat on her back. The dishwasher was leaking everywhere and covered the kitchen floor in soapy water. In a panic I dragged my daughter out of the kitchen and pressed every button on the dishwasher until it burbled to a stop. The good news is that my daughter is ok and that our home insurance replaced our broken dishwasher. Without Nick’s help, I’m not sure what I would have done.  He and his crew came over and took care of everything. I don’t know if I’ll ever use the dishwasher to wash the dishes again, but if I do, I will have my phone ready to call Disaster Restoration Specialists again just in case.